About Hatzola Manchester

When there is an medical emergency, every minute is crucial and can make the difference between life and death.

Hatzola volunteer medics have undertaken extensive first aid training and are equipped with life-saving medical equipment including defibrillators, oxygen and resuscitation devices.

Hatzola volunteer medics are on standby 24 hours a day, 7 days a week, 365 days a year.

Hatzola is not a replacement for the North West Ambulance Service. As our volunteers live and work within our service area it means that our response time is significantly faster, often within a couple of minutes.

We work hand in hand with the NHS services and provide on-scene care together with onward transport to local hospitals when required.

Our volunteer medics are committed to continued professional development and attend regular training sessions to both review and enhance their skill sets.

Rabbinical guidance to Hatzola Manchester is provided by our executive director, Rabbi Y.A. Weiss and our medical governance is under the leadership of our medical director, Dr David Hibbert.

What happens when I call Hatzola?

When you call our emergency number your call will be answered by a member of our team of operators. Just like the rest of our members, the operators work in rotation around the clock.

The operator will take your contact details, the address of the incident and ask questions to determine the nature of your emergency. They will ask for sufficient detail to ascertain what resources are required.

A call is put out over the radio system and members within a 60 second radius of the call will respond as available. The number of volunteers dispatched and the resources sent will relate to the nature of your emergency.

The volunteers attend your call and treat the incident. If no onward transport is required, you will be left with a copy of the Patient Report Form (PRF) for reference and you will be advised what further action is required.